Inbound Contact Center Services
eSampark manages inbound calls, handling customer queries, order taking, and product information, ensuring informed and friendly responses.
1
BPO Solutions
BPO Solutions Seamless assistance that delights customers.
Voice Support
Gain a competitive edge with personalized, top-tier, multilingual inbound and outbound voice support services.
Email Support
Implement a cost-effective and customized email ticketing system to ensure high-quality, fast resolutions for customer queries.
Chat Support
Provide quick and effective resolutions with an integrated chat support solution that offers real answers from real humans, not automated responses.
Back-office Support
Outsource non-core back-office functions to a process-driven front-office CX partner to reduce escalations, improve the bottom line, and lower operational costs.
Our Services
Contact Center Services
Outbound Contact Center Services
Reach your audience effectively with telemarketing, surveys, and follow-up calls, enhancing market presence and customer engagement.
2
Technical Support Services
Comprehensive technical support for customer queries, ensuring prompt and accurate solutions.
3
Virtual Assistant Services
Efficiently manage tasks with administrative and support services, including scheduling and email management.
4
Content Moderation Services
Meticulous management of user-generated content to protect your brand’s online presence.
5
Email Support Services
Timely and effective communication for customer inquiries, complaints, and feedback.
7
Live Chat Support Services
Real-time customer engagement for instant assistance and query resolution.
8
B2B Lead Generation Services
Identify and cultivate potential clients for business growth and professional relationships.
11
15
+
Years of Experience
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29.5
k
Total Customers Served
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